1. Insurance cover
The rental car comes with an included comprehensive insurance (incl. 3rd party cover) with a maximum excess of ZAR 4000 and ZAR 5000 for driver under the age of 25 years. For Hyundai i10 models the excess is R 5000 and for driver under 25 it is ZAR 6000. The additional excess fee for 3rd party damages is ZAR 1500 ( flat 3rd party excess). The insurance covers accidents, damages, break in, and theft.
It does not cover accidents which occur under the influence of alcohol over the allowed legal limit.South Africa does not apply the concept of compulsory 3rd party damage insurance, like most other countries in the world. This can lead to situations where someone caused an accident who is not insured and who cannot pay for the damages. In these circumstances the renter of the car takes over this risk ( spread of risk) and will be liable for those damages up to the stipulated excess.
2. Free km /Territorial use radius
The ULF rental car comes with free km but with teritorial use limit. The territorial use of the vehicle is limited to a radius of 200 km around Cape Town Convention Centre. The Garden Route is outside that radius! Outside this radius one will lose insurance cover and you will be liable for all damages. (200 km = about 125 miles)
For rentals in Johannesburg the territorial use radius is limited to 200km around Sandton City.
For ZAR 1000/ month the use radius can be extended to 750 km.
3. Minimum age / driving experiences
We do not rent to customers under the age 22. Nobody under the age of 22 is allowed to drive our cars.
The renter needs to have the driver's license at the commencement of the rental for at least 2 years.
No learner's are allowed to drive the car.
All rental fees up to 6 weeks are payable upfront. It can be paid in cash or with credit card (+5% surcharge) or with national or international bank transfer (EFT). All quoted prices are cash prices. Additional driver can be added for a once off fee of ZAR 150 per driver. For currency convertion we use the updated daily Oanda ATM exchange rate.
Payment of traffic fines: We charge ZAR 150 as a handling fee per traffic fine, for NAG fines with compulsory court appearance we charge a handling fee ZAR 1500 per fine. (extremly fast driving with more than 30km/h than allowed).
The actual traffic fine is not included in the handling fee.
5. Security Deposit
The renter can lodge the security deposit of ZAR 4000 / ZAR 5000/ ZAR 6000 with credit card only . For the VW Citi Golf the security depsoit is R 4000 and R 5000 for driver under the age of 25 years. For Hyundai i10 models the security deposit is ZAR 5000 and for driver under 25 it is ZAR 6000. ZAR 1000 will be debited on the credit card the rest amount ( ZAR 3000/ ZAR 4000/ZAR 5000) will be pre-authorised/blocked for the duration of the rental agreement + window period of four month thereafter.( for outstanding speeding fines). You cannot preauthorise on a debit card. If you only have a debited card the entire amount needs to be debited.
6. Pickup and return of the rental vehicle
The rental vehicle needs to be collected and returned, if not stipulated otherwise, at 116 Kloof Street in Gardens. We work on appointment only and pickup and return times must be arranged beforehand. The rental car needs to be returned by 12pm on the return date. We do not offer any airport services, but we can arrange an airport shuttle service with a reputable company. The car needs to be returned refuelled and in a clean (inside and outside ) condition. If the car was returned uncleaned we charge R 100 as a cleaning fee. Costs for the removal of massive stains on seats etc are charged seperatly. For refuelling we charge the fuel price + R 50 refuelling fee.
In Johannesburg we deliver the vehicles to the renter within a 20km radius of Sandton City. Due to security concerns we do not enter all Johannesburg areas.
7. Booking deposit
For a confirmed booking we will require a booking deposit of ZAR 1000. Payment of the booking deposit will be possible via credit card or bank transfer. For credit card payments we will send a Payfast payment link. The 5% surcharge for credit card payment is not applicable for the booking deposit.
8. Cancellation/ Notice
All bookings can be cancelled 30 days before the commencement of the rental agreement. The cancellation fee will be ZAR 250. At short notice cancellations, shorter than 30days, the booking deposit will not be refunded. Rental agreements, which are longer than one month, can be cancelled with one month notice.